Privacy Policy
Last updated: 2026
1. Data we collect
We collect the information you provide when creating an account and using the service, including your email address, artist profile details, uploaded audio and artwork, release metadata (such as titles, credits, UPC, ISRC), and payment and payout details needed to disburse royalties.
2. How we use your data
Your data is used to operate the platform, distribute your music to streaming services, track royalties, manage your account, process payouts, and provide customer support. We do not sell your personal data.
3. Third party services
We share the minimum necessary data with trusted providers, including digital service providers and streaming platforms (such as Spotify and Apple Music) for distribution, and payment processors for payouts. These providers process data under their own privacy terms.
4. Data retention
We retain account, release, and royalty data for as long as your account is active and as required to comply with legal, tax, and accounting obligations. You may request deletion of your account; some records may be retained where required by law.
5. Your rights
Depending on your jurisdiction, you have the right to access, correct, export, or request deletion of your personal data, and to object to certain processing. You can exercise these rights by contacting support@trackorax.app.
6. Security practices
We use industry standard security measures including encrypted transport, access controls, and audit logging to protect your data. No system is fully secure, but we work to safeguard your information and notify you of incidents where required by law.
7. Contact
Privacy questions can be sent to support@trackorax.app.